Privacy Policy

1. Introduction

Ian J Muirhead Arts is committed to providing a quality online photo gallery and print sales while protecting your privacy. This Privacy Policy outlines our ongoing obligations regarding the management of your Personal Information. Personal Information includes names, addresses and geographic locations, email addresses, phone numbers, credit card information, and support queries. We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). Additionally, we comply with the GDPR for our European customers and the CCPA for our customers in California. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information we collect

2.1 From Your Use of the Site

Personal Information is obtained via email, website visits, cookies, and third parties. This website collects data for site analytics, including your browser, network, device, IP address, and interactions with the site. We share this information with Squarespace, our website analytics provider. We also use Google Analytics to analyse user interactions with the site.

- Cookies and pixels

Cookies are small files stored on your computer to provide site functionality and help with analysis of visitor behaviour. Some cookies are deleted after each session, while others persist. Squarespace uses cookies for essential site functions such as the shopping cart and checkout. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. Blocking all cookies may limit your ability to use this website. Non-essential cookies such as those for gathering user analytics data and for assisting with site advertising can be rejected via the cookie consent form. These cookies are disabled unless your consent is explicitly given.

Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Ads and Facebook Adverts.

2.2 Information you provide

When buying a print, we collect personal information to fulfill the order. This includes your name, email address, billing and shipping address, phone number, and payment information. You may create an account to save your information and view your purchase history. We may also collect your name and email if you subscribe to our email list or contact us.

3. How We Use Your Information

We collect your Personal Information to help provide our services to you. We may use your information for order processing, communication, personalisation, marketing, and improving our services. We also use the information we collect in aggregated and anonymised forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally.

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. Marketing communications, news, and useful content are only sent to you if you have requested or subscribed to them. You can unsubscribe from our mailing list at any time, and have the rights listed below to control the use of your data.

We do not deal in or sell your private information, nor do we receive financial incentives related to the collection or deletion of personal data.

4. Sharing of Personal Data and International Data Transfers

We share personal information with Squarespace for website services, Squarespace and Google for email services, Stripe and PayPal for payment processing,and Sift for fraud detection. Squarespace and Sift are US-based. Our payment processing providers operate in many countries and transfer data internationally via secure data encryption. Fulfillment of print orders may occur in London, Düsseldorf, or New York. Only the information required to process and ship the order is provided to the printing company. If you accept the use of tracking and adversing cookies, data are shared with Meta (Facebook) and Google Analytics, which stores information in regional data centres.

We may, from time to time, need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding, or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property, or safety of Ian J Muirhead Arts, our customers, or third parties.

5. Your Rights and Choices

You have, either by law based on where you live or granted by us, the following rights and choices. Please contact us using the information below if you wish to exercise these rights so that we can act promptly to meet your request. You may contact your local supervisory authority if you feel that your rights have been violated.

Ian J Muirhead Arts will not charge any fee for your request but may charge an administrative fee for providing a copy of your Personal Information where the request is manifestly unfounded or excessive.

Right to Know: You have the right to know what personal data are being collected about you and how they are being used.

Access and Correction: You may access and update your Personal Information by either logging into your account and making the changes yourself or contacting us directly to do so. You also have a right to obtain your personal data in a commonly used machine-readable format and are free to transfer this information to another organisation. We may require identification to protect your information.

Deletion: You can request the deletion of your Personal Information. Upon verification, we will delete your data, except where retention is required for legal or business purposes.

Objection and Restriction: You have the right to object to or restrict the processing of your data under certain circumstances. You may withdraw consent for the processing of your personal data at any time.

Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

6 Data Security

We implement various measures to protect your Personal Information from unauthorized access, misuse, loss, alteration, or destruction while in our possession or control. These measures include industry-standard data encryption, password-protected access controls, and secure payment processing. Despite our efforts, no method of transmission over the internet is completely secure. Any information you provide us by email is unencrypted. If a data breach occurs, we will notify affected individuals and relevant authorities in compliance with the applicable law and undertake actions to mitigate the impact of the breach.

7. Data Retention

We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements. When your Personal Information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it. Most Personal Information is stored for at least 5 years to comply with Australian business regulations.

8. Children’s Policy

Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.

9. Links to other websites

This website may contain links to other websites. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement, or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

10. Changes to This Privacy Policy

As we plan to ensure our privacy policy remains current, this policy is subject to change, including to reflect changes in data protection laws and regulations or to incorporate new business practices. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Changes will be communicated via this web page, emails to subscribers, and posts on the IanJMuirheadArts blog.

11. Contact Information

If you have any queries or complaints about our Privacy Policy, please contact us:


Effective Date: As of August 3, 2024.
Updated from previous version to include further information on cookies.